Privacy policy

Privacy Policy

Last updated: January 22, 2026

DOMBĒ (“we”, “us”, or “our”) operates this website and online store. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from dombe.eu.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

When you visit or make a purchase from our store, we may collect the following information:

Personal details: name, billing address, shipping address, email address, phone number
Payment information: payment method details (processed securely via Shopify and its payment providers; we do not store card details)
Order information: products purchased, order history, returns or refunds
Technical data: IP address, browser type, device information, cookies, and usage data
Communications: emails or messages you send to us

How We Use Your Information

We use your personal information to:

Process and fulfill orders
Provide customer support
Communicate with you regarding your orders or inquiries
Improve our website and services
Prevent fraud and ensure website security
Comply with legal obligations

We do not sell your personal data.

Print on Demand & Third Parties

Our products are made to order using print-on-demand services.

To fulfill your order, relevant personal information (such as name and shipping address) is shared with trusted service providers, including:

Shopify (store hosting and checkout)
Payment processors
Production and shipping partners

These providers only receive the information necessary to perform their services and are required to protect your data.

Cookies

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and remember preferences.

You can manage or disable cookies through your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.

Your Rights (GDPR)

If you are located in the European Union or EEA, you have the right to:

Access your personal data
Request correction or deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent at any time

To exercise any of these rights, please contact us.

Data Security

We take reasonable measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Transfers

Your information may be transferred and processed outside your country, including through Shopify’s global infrastructure. Where required, we rely on legally approved safeguards such as Standard Contractual Clauses.